FAQs

How early can I arrive to set-up for my party?

You can arrive up to 15 minutes before your party.  Please do not arrive more than 15 minutes because we treat each party with special attention and there may be a party going on before yours.

Is there an age and height requirement for laser tag?

We truly want all kids to have a blast and stay safe, so the recommended age is 5+ years and 42+ inches tall.

Is there open play for toddlers?

At this time, we do not offer open toddler play time.  Kids should be 6 and above for laser tag and arcade games.

Do we need advanced reservations for open laser tag.

To guarantee space, we recommend you call 973.788.5993 or {Book Laser} online to reserve your open laser spot.  For availability for the upcoming weekend, you can check the “Calendar” page or give us a call to check if there is additional availability.

Can I change my reservation headcount?

Certainly!! If your party count changes, we request an updated head count three business days before your party via email or a phone call for adequate party preparations.

Do I need to sign a waiver for all siblings or is only required per household?

I wish we didn’t have to, but all participating kids under 17 years old must have a signed waiver by a parent/guardian, which will be effective for the calendar year.  Also adults play laser tag must sign a waiver.

Are tips for party starters required?

Our party starters work hard to provide the ultimate fun for our young guests. Gratuities are greatly appreciated for our hard working party hosts.

Are we allowed to bring in outside food?

We know great food is the icing on the cake. Therefore, outside cakes, ice cream and specialty desserts are permitted.  All other food must be ordered from our menu of popular party food selections, if it is available with your package.

Can parties be canceled?

Stuff comes up! Although deposits are non-refundable, we will work with you to reschedule parties with 14 days advanced notice.  If there is inclement weather, we will reschedule your party as soon as possible based on availability.  You have six months from your original party date to hold your rescheduled party.  If your party is canceled less than 14 days in advance, your deposit is forfeited.

If you have additional questions, please contact us at 973.788.5993 or info@kidooloplay.com and it will be our pleasure to answer additional questions.