FAQs

How early can I arrive to set-up for my party?

You can arrive 15 minutes before your party.  Please do not arrive more than 15 minutes because we treat each party with special attention and there may be a party going on before yours.

Is there an age and height requirement for laser tag?

We truly want all kids to have a blast, so the recommended age is 5+ years and 42+ inches tall.

Can I drop off kids for open play?

Kids are the apple of our eye, but adult supervision is required for all kids during open play club

Do we need advanced reservations are required for open play club.

To guarantee the fun, we recommend you call 973.788.5993 to reserve your spot, Tuesdays-Fridays and during select holidays/breaks.   At this time, open play is not available on Saturdays or Sundays due to private parties.

Can I change my reservation headcount?

Certainly!! If your party count changes, we request an updated head count three business days before your party via email or a phone call for adequate party preparations.

Do I need to sign a waiver for all siblings or is only required per household?

I wish we didn’t have to, but all participating kids under 17 years old must have a signed waiver by a parent/guardian, which will be effective for the calendar year.  Also adults play laser tag must sign a waiver.

Are tips for party starters required?

Our party starters work hard to provide the ultimate fun for our young guests. Gratuities are greatly appreciated for our hard working party hosts.

Are we allowed to bring in outside food?

We know great food is the icing on the cake. Therefore, outside cakes, ice cream and specialty desserts are permitted.  All other food must be ordered from our menu of popular party food selections.

Can parties be canceled?

Stuff comes up! Although deposits are non-refundable, we will work with you to reschedule parties with 14 days advanced notice.

If you have additional questions, please contact us at 973.788.5993 or info@kidooloplay.com and it will be our pleasure to answer additional questions.